| Article ID: | iaor20002160 |
| Country: | Canada |
| Volume: | 37 |
| Issue: | 4 |
| Start Page Number: | 367 |
| End Page Number: | 391 |
| Publication Date: | Nov 1999 |
| Journal: | INFOR |
| Authors: | Jolly Christopher, Krishnamoorthy Mukkai S. |
| Keywords: | heuristics, decision: rules |
Classifying accounts is a critical part of efficiently servicing credit cards. The use of rules enables natural specification of classification strategies. A problem we call the Rule Coverage Problem arises when rules are employed for specifying a classification strategy, and we develop and compare three approaches for solving this problem.